Client Communication Assistant -- Remote
Quarryville, PA 17566, USA
Job Type
Part-Time
Workspace
Remote
To apply, please email your resume, a little bit about yourself, and why this role feels like a good fit for you to booking@bloomlymassage.com
About the Role
What We're Looking For
- Strong communication skills (especially via text)
- Warm, kind, and professional personality
- Highly responsive and reliable
- Detail-oriented and organized
- Comfortable working independently
- Able to represent the Bloomly brand with care and intention
Position Details
- Fully remote (work from home)
- Part-time, flexible hours
- Must be available to respond to messages within a reasonable timeframe during agreed-upon coverage windows
- $16 -- $20 per hour (pay based on experience)
Bonus (Not Required, But a Plus)
- Experience in customer service or reception
- Familiarity with massage therapy and booking systems
- Interest in wellness, spa, or holistic services
Requirements
Respond to client inquiries via text and phone
Return missed calls in a timely manner
Assist clients with booking appointments
Answer questions about services, pricing, and availability
Maintain a calm, friendly, and professional tone in all communication
Keep conversations organized and properly tracked
Must be able to respond to client inquiries within 5-15 minutes during assigned coverage times
About the Company
At Bloomly Massage, we believe every client interaction should feel calm, intentional, and welcoming from the very first message.
We're looking for a Client Communication Assistant to support client inquiries and booking communication. This role is perfect for someone who is naturally warm, responsive, and organized, and who enjoys helping others feel taken care of.
You will be the first point of contact for many of our clients, helping create a seamless and positive experience before they even step into the studio.